CUSTOMER CARE
At Thomas-Art, your satisfaction is our priority. Whether you're browsing, buying, or have already received your order, we're here to make your experience smooth, secure, and enjoyable.
If you have questions about your purchase, delivery status, or need assistance with returns, our team is ready to help. Just reach out and we’ll guide you every step of the way.
Changed your mind? No problem. You have 14 days from the date of delivery to return your item. Please make sure the product is unused and in its original packaging. For more details, visit our Return Policy.
If your item arrives damaged or isn’t what you ordered, please contact us immediately. We’ll work quickly to resolve the issue and make it right.
You can reach us via email at tomas.tauragis@gmail.com.
We aim to respond within 24 hours on business days.
PRIVACY & SAFETY
At Thomas-Art, your privacy and safety are at the heart of everything we do. We’re committed to protecting your personal information and ensuring a secure shopping experience from start to finish.
We only collect the information necessary to process your orders and improve your experience. This includes your name, contact details, and shipping information. We never sell or share your data with third parties without your consent.
All payments are processed through trusted, encrypted platforms to keep your financial information safe. Whether you're paying by card or other methods, your data is protected with industry-standard security protocols.
You can access, update, or delete your personal information at any time. If you have questions about how your data is used, just reach out—we’re here to help.
Our site is regularly monitored and updated to defend against threats and ensure your safety while browsing and shopping.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Google Pay
-Apple Pay